1.1. From time to time, Jedtrade may collect data which enables an individual to be identified (“Personal Data”) in connection with the use of the Portal. This includes information such as names, contact details, addresses, email addresses, and other identification details of individuals who access or use this website and the services provided on it (the “Portal”).
1.2. Jedtrade may also collect information from or about the devices which are used to access the Portal.Such information includes, but is not limited to:
(a) attributes such as the operating system of the device, hardware version, settings, file and software names and types and device identifiers;
(b) device locations; and
(c) connection information such as the name of the ISP or mobile operator through the Portal is accessed, browser type and IP address.
2. Provision and Withdrawal of Personal Data
2.1. Where Personal Data is provided as required by, pursuant to, or in connection with the use of the Portal, you represent and warrant to Jedtrade that (i) the relevant individual(s) (such as your spouse, children, parents, students, customers and/or employees) has/have been notified of the purposes for which data will be collected, processed, used or disclosed; and (ii) such individual’s consent for the collection, processing, use and disclosure of such Personal Data by Jedtrade has been obtained and authorised by such individual.
2.2. Jedtrade must be promptly informed upon becoming aware of the withdrawal by the relevant individual of his/her consent to the collection, processing, use and/or disclosure by Jedtrade of any Personal Data provided to Jedtrade. The withdrawal of such consent may affect the services which Jedtrade is able to provide to you. To make a request to withdraw consent previously given, please contact Jedtrade at [email protected]. All requests to have Personal Data removed from Jedtrade’s databases or physical storage facilities will be entertained and performed within its reasonable abilities.
2.3. Any consent given in relation to Personal Data shall, unless withdrawn by the relevant individual in accordance with section 2.2 above and/or subject to all applicable laws and regulations, survive death, incapacity, bankruptcy or insolvency of any such individual and the termination or expiration of any account in connection with the use of the Portal.
2.4 If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, we may not be in a position to continue to provide our products and services to you, or administer any contractual relationship in place, which in turn may also result in the termination of any agreements with Jedtrade. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose Personal Data where such collection, use and disclosure without consent is permitted or required under applicable laws.
2.5 The Portal uses tracking technologies to provide services therein. These enable Jedtrade to understand how you use the Portal and its services therein which, in turn, helps Jedtrade to provide and improve them. However, the tracking technologies do not access, receive or collect information which can be used to identify you. Below are some examples of the tracking technologies used on the Portal:
(a) Cookies. A cookie is a small data file sent from a website to your browser that is stored on your device. Cookies are used for a number of purposes, including to display the most appropriate content based on your interests and activity on the Portal, estimate and report the total audience size and traffic on the Portal, and conduct research to improve the services on the Portal. You can configure your device’s settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of the full services on the Portal.
(b) Flash cookies. The Portal may use Flash cookies (a.k.a local shared objects or LSOs) to store some of your viewing preferences. These are used to collect and store information, but differ from browser cookies in the amount, type and manner in which data is stored.
3. Use of Personal Data
3.1. Jedtrade may collect, store, process, disclose, access, review and/or use Personal Data in accordance with the Personal Data Protection Act 2012 or any other written law.
3.2. Without prejudice to the foregoing, Jedtrade may use Personal Data for any of its business purposes, which include, and is not limited to, the following purposes:
(a) to operate, administer any account and/or offer the products and services available on, the Portal;
(b) to verify the identity or authority of representatives of registered clients or Users of the Portal,
(c) to carry out or respond to requests, questions or instructions from verified or authorised representatives or other individuals pursuant to the current security procedures;
(d) to facilitate transactions on the Portal;
(e) to carry out, monitor and analyse Jedtrade’s business;
(f) for the marketing of products and services ancillary or related to the use of the Portal;
(g) in connection with any sale, merger, or similar change of Jedtrade’s business;
(h) to comply with any applicable laws, rules, or regulations in any country; and
(i) to detect, prevent and investigate fraud.
3.3. Jedtrade may also retain Personal Data for so long as it may deem necessary for the purposes of record retention and for its own business purposes in connection with the operation of the Portal.
4. Storage of Data
The Portal uses third-party service providers such as Amazon AWS Cloud services, Microsoft etc.,therefore your information may be transferred to and stored on servers in various locations both in and outside of Singapore. We maintain control of your information and protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.
5. Disclosure of Data
5.1. Jedtrade may from time to time also disclose Personal Data to the following (whether inside or outside of Singapore) for the purposes listed above:
(a) any agent, contractor, or third party services provider which provides operation, administrative or other services to Jedtrade in connection with Jedtrade’s business operations and/or the Portal;
(b) any person or entity employed by or on behalf of Jedtrade or is a part of or related to any group of companies of which Jedtrade forms part;
(c) any actual or proposed assignee of Jedtrade or transferee of Jedtrade’ rights in respect of all or any part of the assets or business of Jedtrade; and
5.2. Personal Data which you make available on your profile may be viewed by other users of the Portal. Other users of the Portal may also view the content and eDocuments which you upload on the Portal. JEDTRADE shall however remove all links between the Personal Data made available on your profile and your Ethereum address.
5.3. Without prejudice to the foregoing, Jedtrade may disclose Personal Data to any person or entity to whom Jedtrade is under an obligation or otherwise required to make disclosure pursuant to any applicable laws, including disclosure to courts, tribunals, and/or legal, regulatory, tax and government authorities.
6. Access, Correction & Update of Data
6.1. You can update your Personal Data through your account profile settings. If you believe that Personal Data we hold about you is incorrect, incomplete or inaccurate, you may request us to amend, correct or update it by contacting us at [email protected].
6.2. Additionally, you may request access to any Personal Data that we hold about you at any time by contacting us at [email protected]. Where we hold Personal Data that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your Personal Data.
6.3. There may be instances where we cannot grant you access to the Personal Data that we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
7. Protection of Data
7.1 Jedtrade will take reasonable steps to protect your Personal Data against unauthorised disclosure. To safeguard your Personal Data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of Personal Data by us, and disclosing Personal Data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
7.2 Despite the foregoing, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
8. Retention of Data
8.1 We retain such Personal Data as may be required for business or legal purposes, and such purposes may vary according to the circumstances.
8.2 We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected, and is no longer necessary for legal or business purposes.
9. Links to Third Party Websites
10. Visiting Our Portal from Outside Singapore
11. European Union Privacy Rights
11.1 Under the General Data Protection Regulation (Regulation EU 2016/679) (also known as GDPR),if you are an individual protected by the GDPR you may have certain rights in relation to the Personal Data we hold about you, which we set out below.
These rights include:
(a) The right of access.
(b) The right of data portability.
(c) The right of rectification.(d) The right of erasure.
(e) The right to restrict processing.
(f) The right to object.
11.2 To request information about or avail yourself of the above rights, please send an email to [email protected] with “GDPR Request” in the subject line. In the email please describe, with specificity, the GDPR right you are requesting assistance with. Please note additional information may be requested prior to initiation of a request and that we reserve the right to charge a fee with respect to certain requests. Upon completion of our review, you will be notified if your request has been granted, denied, or exemptions apply.
The Right of Access
11.3 You have the right to know whether we process Personal Data about you, and if we do, to access Personal Data we hold about you, how we use it and who we share it with. If you require more than one copy of the Personal Data we hold about you, we may charge an administration fee.
11.4 We may not provide you with certain Personal Data if providing it would interfere with another’s rights (e.g. where providing the Personal Data we hold about you would reveal information about another person) or where another exemption applies.
The Right of Data Portability
11.5 You have the right to receive a subset of the Personal Data we collect from you in a structured, commonly used and machine-readable format and a right to request that we transfer such Personal Data to another party. The relevant subset of Personal Data is data that you provide us with your consent.
11.6 If you require us to transfer the Personal Data to a third party, please provide us with relevant details of that third party and note that we can only do so where it is technically feasible. We are not responsible for the security of the Personal Data or its processing once received by the third party. You understand that we may not provide you with certain Personal Data if doing so would interfere with another’s rights (e.g. where providing the Personal Data we hold about you would reveal information about another person).
The Right of Rectification
11.7 You have the right to correct any Personal Data held about you that is inaccurate by logging into your account or contacting us at [email protected].
The Right to Restrict Processing; The Right of Erasure
11.8 You may request that we stop processing the Personal Data we hold about you (other than for storage purposes) and/or erase the Personal Data we hold about you in the following circumstances:
(a) you believe that it is no longer necessary for us to hold the Personal Data we hold about you;
(b) we are processing the Personal Data we hold about you on the basis of your consent, and you wish to withdraw your consent and there is no other ground under which we can process the Personal Data;
(c) we are processing the Personal Data we hold about you on the basis of our legitimate interest and you object to such processing. Please provide us with detail as to your reasoning so that we can assess whether there is an overriding interest for us to retain such Personal Data;
(d) you no longer wish us to use the Personal Data we hold about you in order to send you any marketing and/or promotional materials; or
(e) you believe the Personal Data we hold about you is being unlawfully processed by us.
11.9 Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure. However, we may retain the Personal Data if there are valid grounds under law for us to do so (e.g., for the defence of legal claims or freedom of expression) and we will inform you in writing if that is the case. Please note that after acceding to your request and/or deleting the Personal Data, we may not be able to provide the same level of services to you due to a lack of information.
11.10 To exercise any of your rights under this section, please log into your account or contact us at [email protected].
The Right to Object
11.11 At any time you have the right to object to our processing of Personal Data about you by contacting us at [email protected]. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.